R2, 2023-12-03

NOTE: Mulberry Gap does not accept paper waivers, please submit electronically.

2024 Waiver of Liability, Assumption of Risk, and Indemnity Agreement Waiver: 

Waiver: Whether staying at Mulberry Gap as an overnight guest, day rider or participant of an event, shuttle service, or meal service, I, for myself, my heirs, personal representatives or assigns, do hereby release, waive, discharge, and covenant not to sue Mulberry Gap Management, Inc and Mulberry Gap Ventures, LLC, their officers, employees, directors, shareholders, members, equity owners, and agents from liability from any and all claims including negligence resulting in personal injury, accidents or illnesses (including death), and property loss arising by my time or activities within its boundaries resulting from our sole negligence.

Assumption of Risks: Being at Mulberry Gap carries inherent risks that cannot be eliminated regardless of the care taken to avoid injuries.

Indemnification and Hold Harmless: I agree to INDEMNIFY, HOLD HARMLESS and DEFEND the agents of Mulberry Gap Management, Inc, from any and all claims, actions, suits, procedures, costs, expenses, damages, and liabilities, including attorney’s fees brought as a result of my registration and participation of activities at Mulberry Gap and to reimburse them for any such expenses incurred.

Severability: The registrant further expressly agrees that the foregoing waiver and assumption of risks agreement is intended to be as broad and inclusive as is permitted by the law of the State of Georgia and that if any portion thereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.

Acknowledgment of Understanding: I have carefully read this waiver of liability, the assumption of risk, and indemnity agreement, and fully understand its terms, and understand that I am giving up substantial rights, including my right to sue. I acknowledge that I am signing the agreement freely and voluntarily and intend my signature or online acknowledgment to be a complete and unconditional release of all liability to the maximum extent allowed by law. This agreement is binding to all minors and other adult members within my care or reservation.

RESERVATION & CANCELLATION POLICY:

+ RESCHEDULING

We allow two date changes per booking up to two months prior to your stay. If excessive changes are made, additional charges may apply.

+ EARLY DEPARTURE OR NO SHOW

There is a strict no refund/no credit policy for early departures or no shows.

+ TRANSFERS

You may transfer your reservation to another individual if you are unable to fulfill your reservation. Please give us at least 3 days notice if there will be a change in dietary restrictions. Restrictions apply.

CANCELLATION POLICY:

+ CANCELLATION 2+ MONTHS OUT FROM ARRIVAL DATE

Cancellations received at least TWO MONTHS prior to your scheduled arrival: Guests canceling at least 2 months prior to the scheduled arrival date are eligible for a 100% REFUND (minus a non-refundable 3.5% processing fee) OR a 100% CREDIT that can be used towards a stay any time in the next 12 months.

  • “2 Months” pertains to on or before the same calendar date. (i.e. on or before March 2 for a May 2 scheduled arrival.)
  • Bookings MAY be transferred to another individual or individuals with no penalty.

+ CANCELLATION AT LEAST 1 MONTH OUT FROM ARRIVAL DATE

Cancellations received at least ONE MONTH prior to your schedule arrival: Guests canceling at least one month prior (but less than 2 months) to the scheduled arrival date are eligible for a 75% CREDIT that can be used towards a stay any time in the next 12 months.

  • “1 Month” pertains to on or before the same calendar date. (i.e. on or before April 2 for a May 2 scheduled arrival.)
  • Bookings MAY be transferred to another individual or individuals with no penalty.

+ CANCELLATION LESS THAN 1 MONTH OUT FROM ARRIVAL DATE

Cancellations received in the last one month prior to the scheduled arrival date are NOT automatically eligible for any credit or refund. Mulberry Gap will attempt to rebook the reservation with a replacement guest. If the reservation can be successfully rebooked, guests will be eligible for a credit in the amount that was rebooked, up to 75% of the total.

  • This credit can be used towards a stay anytime in the next 12 months.
  • A cancellation, no show, or early departure that occurs within one month of arrival that is unable to be rebooked will result in the forfeit of your entire payment.
  • Bookings MAY be transferred to another individual or individuals with no penalty.

+ CREDIT VOUCHER USAGE

  • Credit issued can be used towards a stay that occurs anytime within the 12 months following the cancellation/issuing of the credit.
  • In the case of cancellation of a booking where a Credit Voucher has been applied as payment, any eligible credit amount will be returned to their existing Credit Voucher and the expiration date will remain the same as when the credit was originally issued.

SHUTTLE RESCHEDULE/CANCELLATION POLICY:

+ LOCAL SHUTTLES: LESS THAN 40 MILE ROUND TRIP

Cancellations for shuttles given with at least 72 hours notice before your scheduled start time will incur a $5/person cancellation fee. The remainder of your deposit will be issued to you as a credit voucher that can be used towards any future booking within the next year.

Any cancellations for shuttles that are requested with less than 72 hour cut off time will not receive a credit or refund.

Changes to your drop/pick-up location or time may incur an additional fee which will be determined by a member of our management team.

This policy applies to every situation (weather, mechanicals, rider mishaps, etc). Thank you for your understanding.

+ LONG DISTANCE SHUTTLES: 40+ MILES ROUNDTRIP

Cancellations for shuttles given with at least 72 hours notice before your scheduled start time will incur a $15/person cancellation fee. The remainder of your deposit will be issued to you as a credit voucher that can be used towards any future booking within the next year.

Any cancellations for shuttles that are requested with less than 72 hour cut off time will not receive a credit or refund.

Changes to your drop/pick-up location or time may incur an additional fee which will be determined by a member of our management team.

This policy applies to every situation (weather, mechanicals, rider mishaps, etc). Thank you for your understanding.


An expanded listing of reservation, cancellation, and usage policies to which you are agreeing can be viewed HERE. 

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I understand and agree to the terms of the cancellation policy

Please enter your legal name as it appears on your photo identification.



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Please enter the legal names of any minors who will be visiting Mulberry Gap.

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Signature
  

By checking here, you acknowledge you have read and understand the above terms, and are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.